Terms & Conditions

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Refund policy

Refunds and exchanges may be accepted within 14 days of purchase. Goods must be in resaleable condition with packaging intact to be accepted for refund. Return postage costs are the responsibility of the purchaser. If products are damaged or faulty at time of receipt, please contact us at contact@kwsa.com.au to arrange replacement or refund.

Shipping and delivery

Products are shipped from our Head Office at 109 Burwood Road, Hawthorn, VIC 3122. Purchases on our store include FREE standard delivery via Australia Post anywhere within Australia. Express post shipping can be accessed by adding ‘Express Shipping’ to your cart. Orders are processed within 3-5 business days. International shipping attracts a $10.00 shipping fee. See Australia Post website for expected shipping times for your country.

Contact details

You can contact us on 1300 4 72673 or by emailing contact@kwsa.com.au

Product Pricing

Prices are subject to change without notice. We reserve the right to update, change and/or discontinue products at our discretion and without notice.